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Facilities and services

služby hotelu Romance///Services of hotel Romance///Dienstleistungen des Hotels Romance///Услуги отеля Романс

Facilities and services of hotel Romance

Rooms and apartments
Our rooms are located on five floors, which are serviced by two modern elevators. Choose the room that best suits your needs here.
Restaurant with summer terrace
Hotel’s Restaurant Romance with possibility of buying breakfast, half board or full board, stands out for its unique view and Czech and international cuisine. In favorable weather you can enjoy breakfast or dinner or simply relax with friends drinking coffee or tea on our terrace.
Parking
Our guests can use hotel parking spaces (for an extra charge), which are located on the street. Parking possibilities at the hotel parking spaces are limited therefore we ask you to make a reservation in advance. There are also guarded parking places in the garage Libušina available (for an extra charge, 850 m from the hotel), or parking in the open parking area (for an extra charge, 850 m from the hotel). Inform us in advance about your arrival time and we will arrange for you transport from the garage to the hotel after you park your car. Useful information when arriving by car can be found here.

We offer our parking spaces at very competitive prices. We have prepared a comparison of prices of other hotel parking spaces in the nearest surroundings.

Parking in the centre of Karlovy Vary (prices according to booking.com as of 14.5.2023)
HotelPrice in €/nightDistance from the centre
Romance ****12 € *50 m
Promenáda ****20 €50 m
Atlantic Palace ****18 €100 m
Interhotel Central ****20 €200 m
Olympia ****20 €200 m
Astoria ****21 €250 m
Dvořák ****20 €300 m
Palatin ****16 €150 m
Golden Key ****12 €150 m
Renesance Kr. ****15 €350 m
Grande Madonna ****12 €150 m
Imperial *****20 €450 m
Pupp *****20 €500 m
Olympic *****18 €250 m
Chebský dvůr ***12 €100 m
Boutique Corso ****15 €300 m
Garage Libušina19 €450 m

*For direct bookings we offer a 20 % discount on the price of our parking space, i.e. 10 €/night. Booking in advance is required.

Conference room
For private meetings, seminars and corporate events, a conference room with air conditioning is available. Maximum capacity is 30 people.
Hotel Wi-Fi

Free internet

In 2021, our entire Wi-Fi network was completely upgraded and is now available to our hotel guests. This network is available free of charge in all rooms and public areas of the hotel and restaurant, up to speed of 5/5 Mbps (e.g. sufficient for watching Netflix in FullHD quality). The network broadcasts in both known bands (2.4 GHz and 5 GHz), and also supports the Wi-Fi 6 standard.

Premium internet

All hotel guests who book their accommodation directly through this website or through our hotel reception will receive a high-speed Premium Wi-Fi connection for free (approximately 50/50 Mbps, where the connection speed depends on the total occupancy of the hotel).

The standard price for the Premium high-speed Wi-Fi network is CZK 250 / EUR 10 for 7 days.
For assistance with connecting to our Premium Wi-Fi network, please contact reception.

5G connection in the Spa area

In the spa area, where Hotel Romance is located, high-speed 5G connection, provided by Czech mobile operators, is available for mobile internet users in addition to the regular LTE network.

Visa support
Do you need to arrange a visa to the Czech Republic? We will send you necessary documents for the consulate to obtain the visa.
Relaxation
We can arrange access to the Saunia Thermal Resort with a unique outdoor mineral water pool in Karlovy Vary, a 15-minute walk away from the hotel.
Pick-up service
We can arrange a pick-up from anywhere you wish, e.g. from Vaclav Havel airport in Prague, Karlovy Vary airport, train or bus station etc. We provide transportation with Mercedes Viano (max. 7 persons) or Volkswagen Touran (max. 4 persons).
Room service
Treat yourself with a romantic breakfast for two or with our offer-of-the-day meal in the comfort of your room. Just pick up the phone and tell us your wishes. Our staff will serve you anytime from 8:00 am to 10:00 pm. If you wish to have breakfast in your room, you can order it up until 1:00 pm one day in advance.
Excursions
Choose from a wide variety of trips to the nearby cities (Mariánské lázně, Františkovy lázně) and other well-known cities of Czech Republic such as Prague, Český Krumlov, Hluboká etc. The location of Karlovy Vary in the heart of Europe also tempts to visit famous European cities. It allows you to travel to Germany or Austria for one or two days during your stay at our hotel and recognize the beauty of Berlin, Wien or other destinations. You can also easily go for shopping to nearby German cities.
Horse-drawn carriage rides
Discover the beauty of Karlovy Vary city during a romantic horse-drawn carriage ride, which we gladly arrange for you.
Gift vouchers
If you want to give your loved ones a stay at the hotel Romance as a present, we will be happy to prepare a voucher for you and send it by e-mail or by post (for a fee according to country of delivery).
Rental of bicycles
You can rent bicycles at the hotel reception and explore the beautiful local cycling trails. For more information click here.
Other services to make your stay enjoyable
  • bus tickets Prague-Karlovy Vary
  • car rental
  • possibility of renting a laptop, DVD player
  • arranging transportation around the city, across the Czech Republic and abroad
  • luggage room
  • concierge services
  • currency exchange
  • secretarial services
  • goods and souvenirs sold at the reception
  • wake-up calls
  • reservations of tickets to the theater or concerts
  • flower delivery
  • laundry
  • possibility of borrowing an iron and ironing board
  • accommodation with your pet (for an extra charge) – please note that pets are not allowed at the hotel restaurant
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